MANAGED COMMUNITIES & COHORTS
Built with your team. Run by your team. We help you set up a Knowledge Station for recording expert explanations and a community where people discuss and practice what they learn. Over 90 days, we train your staff and run both alongside them, preparing your team to take over.
Merchants, pilots, automation practitioners and peer supporters solve problems together every day in public communities like these. The habits behind them carry over to any field where know-how sits with a few busy experts.
Built-in AI, on your terms
A dedicated Discourse community brings its own AI. It works from what your experts have already explained, and the community stays useful with it switched off.
Semantic search and related topics surface the expert's explanation when someone asks in their own words. An assistant can answer from your community's reviewed content and documents, with the source linked.
Summaries catch people up on long discussions. Spam and toxic content are caught automatically. Usage and cost reports show what the AI is actually doing.
Discourse's managed hosting with its included open-weights model, your approved cloud AI provider, or your own servers with a locally run model. AI data stays with your community content.
People learn where AI helps, where it needs checking and where it should not be used by trying it in their own work. Here is how one finding moves through the community.
Illustrative scenario · Not a client result
“Can we use AI to draft handovers without losing the details the next team needs?” A question in the daily channel opens a focused community discussion.
The client's community team, supported by DBX during launch, invites enthusiastic users, people who stopped, and nonusers. They gather approved or redacted examples, reasons for using or avoiding the tool, and unanswered questions - not just the most confident voices.
Client community team: include quieter voices, follow unanswered questions and moderate respectful challenge. DBX: coach the routine during launch.
Possible status at this illustrative stage
A question to investigate, not evidence that AI improves the work.
Your Station captures explanations. Your community puts them into practice. During launch, DBX helps your staff learn to run both together, with expert approvals and time set aside for the work.
35-inch model
50-inch model
Published eGlass dimensions, not the full working footprint: the presenter, computer and camera arm need room around the station. You provide a compatible, IT-approved computer and suitable space.
eGlass specifications
Who guides your launch
Founder and CEO · Seattle
Denis brings experience in software engineering, instructional design and learning-platform development. He leads your launch with the DBX team.
Denis on LinkedInA fixed-scope rollout, not a subscription. Your staff learn to run the Station and community alongside DBX, then take over with a practiced routine. You provide an internal owner, participating experts and agreed staff time.
Every package includes
Prove the model around one recurring problem.
$15,00090-day launch fee
Recommended by DBX
Test reuse across teams.
$25,00090-day launch fee
Coordinate related practices across a broader organization.
$35,00090-day launch fee
Station images: eGlass. Shown for reference - final configuration is confirmed in your written proposal.
Days 1-30
Set up the Station and community. Train the team, agree staff roles and welcome the first members.
Days 31-60
Record explanations and run practice and discussion together. Experts review answers; owners authorize trials.
Days 61-90
Client staff rehearse running the Station and community with DBX support, review the work and take over with the operating guide and templates.
Good to know
Launch fee: Covers the 90-day launch and supported handover. Time, production, platform and client responsibilities are agreed in writing.
Turn what you know into a cohort course or practice community that builds your standing with the people you want to serve.
Also from DBX: learning delivery and Lightboard Studio recording days.
A group that learns together around shared work: asking questions, trying methods and reviewing what happens. DBX helps your staff establish and practice that routine during launch, then take over. Your owners decide what changes. Software alone does not create a functioning community.
Fixed 90-day launch fees are Foundation $15,000 (one practice, up to 30 initial members), Growth $25,000 (two related practices, up to 75 initial members) and Enterprise launch $35,000 (up to 3 practices, up to 150 initial members). Each includes one Knowledge Station at one client site, staff training, learning-design support, shared operation with DBX and supported handover. Ongoing DBX support is optional and quoted separately. Hosting, licenses, technical operations and infrastructure are separately scoped. Independent course design starts at a $750 course base plus $225-$1,125 per lesson.
Training follows a curriculum; an online community provides a place to talk. A community of practice adds a recurring cycle: try methods at work, compare results and improve together. An Expert Lab supports that cycle with recorded explanations, discussion and authorized trials with peer review. Practices have named owners and review dates.
90 days: set up and train in days 1-30, record and practice together in days 31-60, then rehearse client-led operation and take over in days 61-90. Handover is the expected path, within the agreed scope and staff availability.
Yes - that is the design goal. With DBX support, staff practice recording, welcoming members, guiding discussion, routing expert questions, maintaining reviewed answers and checking progress. You receive an operating guide, reusable templates and trained staff roles. You provide an internal owner, participating experts and staff time. We agree the staff roles, weekly time and handover scope before launch. Ongoing DBX support is optional and quoted separately; hosting and technical operations remain separately scoped.
You pay for setup, staff training, learning design and supported handover, not just software. DBX guides and shares the work during launch. We use your existing tools where they fit; Discourse is recommended only when lasting discussion, deployment control, portability or ownership justify it.
In your existing tools, on managed Discourse hosting, or on your own infrastructure, on premises or in a private cloud, within an agreed scope. Hosting and technical operations are separate from day-to-day community operation. We agree identity, access, retention and processing boundaries for AI, email, analytics and backups with your IT team.
No. AI is optional, permissioned and reviewed; the community is designed to be valuable with it switched off. Dedicated Discourse communities include AI capabilities for search, summaries, reviewed-content answers, moderation and usage reporting. Discourse's included hosted model comes only with its hosting plans. Self-hosted communities use approved cloud AI, which processes selected content with that provider, or separately scoped and validated local AI. Stored AI data stays alongside community content; processing boundaries are agreed with IT.
Keep what is working. We target agreed gaps, such as expert workload, learning design, cross-team reuse or maintained practice, rather than replacing a healthy community.
We record a baseline at the start, then look for reuse beyond the originating team, quality of methods, changes in expert effort and value to members. No posting quotas, and no outcome is guaranteed.
The package's selected eGlass lightboard with built-in camera and lighting, agreed mounting, setup and operator onboarding at one client site. You provide a compatible, IT-approved computer and suitable space; if you already have recording equipment, we reuse what is suitable. Foundation includes one complete explanation, Growth two and Enterprise launch three, with lengths and revisions agreed in the proposal. Delivery charges, tax, audio, cabling and any on-site work are confirmed there too. Unspecified travel and room works are not included.
Plan your Expert Lab
In your summary, tell us:
DBX Expert Lab
Denis Bundi, Member-Manager & CEO
Seattle-based · Working nationally
denis@dbxai.com
206-880-2045